The root cause of the issue has been now identified and a fix applied.
Previously issued certificates are now available to access, any new certificates issued today will be released soon once the certificate queue has cleared.
Posted Jun 26, 2024 - 09:27 UTC
Investigating
We have been made aware of issues relating to the issuance of Type-Specific ECDIS course certificates. The error identified is denying access to the certificate once an exam attempt is authenticated.