Welcome to Mintra’s Customer Portal home for real-time information on system performance and security. If there are any interruptions or issues within the system, a colour-coded notification will be posted on this page.
Trainingportal
Operational
90 days ago
99.97
% uptime
Today
Trainingportal Offline (TPOS)
Operational
90 days ago
100.0
% uptime
Today
Seably
Operational
90 days ago
100.0
% uptime
Today
ECDIS/Free Play
Operational
90 days ago
100.0
% uptime
Today
Safebridge / SafeMetrix
Operational
90 days ago
100.0
% uptime
Today
Acandidate
Operational
90 days ago
100.0
% uptime
Today
SafeLearn
Operational
90 days ago
100.0
% uptime
Today
MyCert
Operational
90 days ago
100.0
% uptime
Today
Lesson Learned
Operational
90 days ago
100.0
% uptime
Today
MIST
Operational
90 days ago
100.0
% uptime
Today
IMIST Online
Operational
90 days ago
100.0
% uptime
Today
OPITO BOSIET
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
We will be undergoing scheduled maintenance during this time. The system will continue to operate however there may be brief periods of service interruption while this is completed. Posted on
May 29, 2026 - 11:11 UTC
Resolved -
This incident has been resolved.
May 26, 14:46 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
May 26, 12:40 UTC
Investigating -
We are aware that Trainingportal is experiencing performance issues and will occasionally show 504 and 502 error messages. This is being reviewed as a priority.
May 26, 12:14 UTC
Resolved -
This incident has been resolved.
May 25, 15:43 UTC
Update -
We are continuing to work on a fix for this issue.
May 25, 15:42 UTC
Identified -
As part of migrating CouchDB instances. Trainingportal Offline remote sites operating fully offline will sync later in the day. Trainingportal Offline Sites will sync as normal.
TPOS may still be used as normal on board a remote site.
We expect synchronisations to take place later today and be fully synced by tomorrow (Tuesday).
May 25, 07:27 UTC
Completed -
The scheduled maintenance has been completed.
May 21, 08:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 02:00 UTC
Scheduled -
What type of Release is this?
This is a Trainingportal Major release that will bring new features, UI improvements and fixes for various reported issues, as well as increased stability & performance for Trainingportal.
Is system downtime expected?
Whilst the scheduled maintenance is ongoing, there may be brief outages/intermittent errors. Trainingportal Offline Synchronisation will be temporarily delayed but will then resume as normal.
What is included in this release?
• Redesigned competence catalogue UI • Improved control on Practice and Checklist competence items • Target Group user visibility • V3 API for Integrations • Trigger enhancements • Various bug fixes and improvements
May 6, 15:31 UTC