TrainingPortal Portal Automation Delays
Identified - We are aware of some delays for customers who use portal automations.
This may impact automatic enrolments of courses for users for customers using this functionality.

This is expected to clear and progress throughout the next 24 to 48 hours.
Sep 04, 2026 - 11:15 UTC
Virtual ECDIS Simulators
Monitoring - The following Virtual ECDIS Machines are currently unavailable.

- Chartworld eGlobe G2
- Consilium ECDIS G2
- Wärtsilä SAM CHARTPILOT

Practical Questions remain off for the above Type-Specific ECDIS exams.
May 04, 2026 - 14:15 UTC

About This Site

Welcome to Mintra’s Customer Portal home for real-time information on system performance and security. If there are any interruptions or issues within the system, a colour-coded notification will be posted on this page.

Uptime over the past 90 days. View historical uptime.
Trainingportal Degraded Performance
90 days ago
99.98 % uptime
Today
Trainingportal Offline (TPOS) Operational
90 days ago
100.0 % uptime
Today
Trainingportal Proctoring Service Operational
90 days ago
100.0 % uptime
Today
ECDIS/Free Play Operational
90 days ago
100.0 % uptime
Today
Seably Operational
90 days ago
100.0 % uptime
Today
Safebridge / SafeMetrix Operational
90 days ago
100.0 % uptime
Today
Acandidate Operational
90 days ago
100.0 % uptime
Today
SafeLearn Operational
90 days ago
100.0 % uptime
Today
MyCert Operational
90 days ago
99.9 % uptime
Today
Lesson Learned Operational
90 days ago
100.0 % uptime
Today
MIST Operational
90 days ago
100.0 % uptime
Today
IMIST Online Operational
90 days ago
100.0 % uptime
Today
OPITO BOSIET Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Acandidate Database Maintenance Sep 22, 2026 04:00-07:00 UTC

We will be undergoing scheduled maintenance during this time period.
We do not expect downtime, however, will be monitoring the process throughout.
Posted on Aug 25, 2026 - 15:03 UTC
System Metrics Month Week Day
Trainingportal Uptime
Fetching
Publisher Uptime
Fetching
LessonLearned Uptime
Fetching

Sep 4, 2026

Unresolved incident: TrainingPortal Portal Automation Delays.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

Proctored Courses - Webcam Exam Images Delays
Resolved - This incident has been resolved.
Aug 25, 15:01 UTC
Investigating - We are currently experiencing delays with some exam images for our webcam proctored courses.
You may experience a delay in receiving your certificate for these specific proctored courses while this is being resolved.
Standard / Non-Proctored courses are unaffected.
Aug 20, 15:23 UTC

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

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