Welcome to Mintra’s Customer Portal home for real-time information on system performance and security. If there are any interruptions or issues within the system, a colour-coded notification will be posted on this page.
Trainingportal
Operational
90 days ago
99.9
% uptime
Today
Trainingportal Offline (TPOS)
?
Operational
90 days ago
100.0
% uptime
Today
Seably
Operational
90 days ago
100.0
% uptime
Today
ECDIS/Free Play
Operational
90 days ago
99.97
% uptime
Today
Safebridge / SafeMetrix
Operational
90 days ago
100.0
% uptime
Today
Acandidate
Operational
90 days ago
100.0
% uptime
Today
SafeLearn
Operational
90 days ago
100.0
% uptime
Today
MyCert
Operational
90 days ago
100.0
% uptime
Today
Lesson Learned
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Jan 17, 17:01 UTC
Identified -
The following issues have been identified and are currently being investigated by our development team.
- Direct Link URLs are directed to a "We're sorry to interrupt your work. Something went wrong..." error. - Delays in the Proctoring Process whereby users who complete the ECDIS type-specific training courses may encounter delays in receiving certificates.
Users may still log in to complete courses via their account. This does not prevent users from completing courses using this method.
Jan 16, 17:30 UTC
Resolved -
This incident has been resolved.
Jan 14, 10:52 UTC
Monitoring -
A fix has now been implemented and we are monitoring the system.
Jan 14, 09:13 UTC
Investigating -
We are currently aware of an outage with Trainingportal. Users may experience 502 Bad Gateway/504 Gateway Time-Out Error. Our development team have been made aware of this and are currently investigating this issue.
Jan 14, 08:28 UTC