Update - We are continuing to monitor for any further issues.
Feb 06, 2026 - 13:51 UTC
Monitoring - We are continuing to monitor Virtual ECDIS Performance. The following Virtual ECDIS remain in Error: - Chartworld eGlobe G2 - Anschütz Synapsis ECDIS NX - Consilium ECDIS G2
Practical Questions remain off for the above three Type-Specific ECDIS exams
Jan 07, 2026 - 16:22 UTC
Update - We are continuing to investigate this issue. Users may encounter errors when accessing "Practice Mode".
The practical questions for the ECDIS Type-Specific Exams have been disabled
Nov 27, 2025 - 14:29 UTC
Investigating - Some users may frequently experience a message indicating all Virtual ECDIS VMs are currently occupied. We are currently investigating this as a priority.
Nov 27, 2025 - 11:32 UTC
Welcome to Mintra’s Customer Portal home for real-time information on system performance and security. If there are any interruptions or issues within the system, a colour-coded notification will be posted on this page.
Trainingportal
Operational
90 days ago
99.92
% uptime
Today
Trainingportal Offline (TPOS)
Operational
90 days ago
100.0
% uptime
Today
Seably
Operational
90 days ago
100.0
% uptime
Today
ECDIS/Free Play
Degraded Performance
90 days ago
100.0
% uptime
Today
Safebridge / SafeMetrix
Operational
90 days ago
100.0
% uptime
Today
Acandidate
Operational
90 days ago
100.0
% uptime
Today
SafeLearn
Operational
90 days ago
100.0
% uptime
Today
MyCert
Operational
90 days ago
100.0
% uptime
Today
Lesson Learned
Operational
90 days ago
100.0
% uptime
Today
MIST
Operational
90 days ago
100.0
% uptime
Today
IMIST Online
Operational
90 days ago
100.0
% uptime
Today
OPITO BOSIET
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Jan 29, 11:04 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 29, 10:19 UTC
Investigating -
We are currently investigating an issue with Trainingportal. Student and Admin accounts may encounter some on-screen errors and session errors.
Jan 29, 09:41 UTC
Completed -
The scheduled maintenance has been completed.
Jan 29, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 05:00 UTC
Scheduled -
We will be undergoing scheduled maintenance during this time.
This maintenance is necessary to deploy scheduled security updates for the platform. There is the possibility of limited downtime during this process, however we will be monitoring the process throughout.
Jan 20, 17:31 UTC