Update - We are continuing to investigate this issue. Users may encounter errors when accessing "Practice Mode".
The practical questions for the ECDIS Type-Specific Exams have been disabled
Nov 27, 2025 - 14:29 UTC
Investigating - Some users may frequently experience a message indicating all Virtual ECDIS VMs are currently occupied. We are currently investigating this as a priority.
Nov 27, 2025 - 11:32 UTC
Welcome to Mintra’s Customer Portal home for real-time information on system performance and security. If there are any interruptions or issues within the system, a colour-coded notification will be posted on this page.
Trainingportal
Degraded Performance
90 days ago
99.38
% uptime
Today
Trainingportal Offline (TPOS)
Operational
90 days ago
100.0
% uptime
Today
Seably
Operational
90 days ago
100.0
% uptime
Today
ECDIS/Free Play
Major Outage
90 days ago
64.2
% uptime
Today
Safebridge / SafeMetrix
Operational
90 days ago
100.0
% uptime
Today
Acandidate
Operational
90 days ago
100.0
% uptime
Today
SafeLearn
Operational
90 days ago
100.0
% uptime
Today
MyCert
Operational
90 days ago
100.0
% uptime
Today
Lesson Learned
Operational
90 days ago
100.0
% uptime
Today
MIST
Operational
90 days ago
100.0
% uptime
Today
IMIST Online
Operational
90 days ago
100.0
% uptime
Today
OPITO BOSIET
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Completed -
This scheduled maintenance has now been postponed until the new year. Additional information will follow when confirmed.
Dec 10, 11:51 UTC
Scheduled -
We will be undergoing scheduled maintenance during this time.
This maintenance is necessary to migrate the Trainingportal platform to a new Amazon Web Service environment. As a result, Trainingportal will be unavailable for both students and administrators for approximately 6 hours throughout the day.
Nov 26, 11:52 UTC